Academic benchmarking compares quality

No single higher education institution can embrace changes and turn out to be perfect in its systems and processes unless there are control mechanisms in place to ensure effectiveness and efficiency. How does one university know that national and international excellence is achieved through its delivered programmes and courses? Whose work is it to maintain, monitor and manage the existing policies in these higher institutions? Of course benchmarking can be perceived as a tool to spy on one’s performance by most educators where such process is first introduced. However, that notion far outweighs the advantages of such a powerful tool to gain competitive insight and provide evidence-based views of performance throughout product and organisation lifecycles.>
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